Health and care
Operational and service decisions across large, complex organisations.
Delayed discharges and pressure on service capacity depend on decisions shared between hospital, community and social care teams, each holding part of the picture.
Discharge and patient-flow leads, ward and community team managers, social care partners and service planners, working from pathway information, operational data, clinical evidence and patient feedback.
Improve care pathways, discharge coordination and service capacity by bringing together clinical evidence, operational knowledge and patient perspectives. Help hospital, community and social care teams agree changes, assign responsibility and review outcomes.
- Time taken to agree a pathway or discharge change
- Clarity of responsibility across organisations
- Whether reviews show agreed actions were completed
- Reuse of learning between teams
Illustrative application. This example focuses on operational and service decisions. Any proposed clinical application would require separate scoping and appropriate validation and assurance.