Critical infrastructure
Complex, interdependent systems where decisions carry wide consequences.
A recurring asset failure involves operators, contractors and assurance teams, each holding part of the evidence, and earlier fixes have not lasted.
Asset managers, reliability engineers, operations controllers, contractors and assurance teams, working from asset information, incident reports and maintenance history.
Coordinate asset maintenance, resilience planning and incident learning by connecting asset information, engineering expertise and operational experience. Help operators, contractors and assurance teams compare interventions, assess dependencies and review whether agreed actions address the underlying problem.
- Whether reviews show interventions addressed the underlying cause
- Time from incident to agreed action
- Visibility of dependencies between assets and teams
- Reuse of incident learning
Illustrative application. Safety and regulatory responsibilities remain with the operator.